Disclaimers

Hartwell Nutrition practices in accordance with the British Association for Nutrition and Lifestyle Medicine (BANT). 

Consultations

You will discuss and agree what support you want from your Registered Nutritional Therapist in your first session and review the progress and focus of your work together as you go along. 

Confidentiality

Your RNTP will keep your personal information confidential and secure following GDPR guidelines for the practice. The RNTP will not share your information with third parties without your consent. However, if the RNTP believes there is a risk of significant harm to yourself or another person, the RNTP may pass the information onto an appropriate authority using the legal basis of vital interest. You will be asked to provide your GP’s contact details, as someone who may be contacted in these circumstances. Information about you disclosed during your sessions or in the pre-consultation forms will be kept confidential. Your RNTP keeps a record of your name, contact details and dates and times of your appointments on a password-protected database. Your RNTP is required to keep notes about the focus of your work. These are kept securely and are password protected. Any reports produced by your RNTP to evaluate the service contain anonymised data and will not contain any identifying information of clients. A full privacy notice is available on your RNTPs website. 

Working with Multiple Therapists

Your RNTP may suggest you see other Registered Therapists to support your goals. Information about your symptoms and condition will be discussed between your RNTP and other Therapists so that they can provide you with a co-ordinated therapy plan. Your RNTP will ask for your informed consent to share information with the other Registered Therapists and ask if there is anything that you want to remain confidential. Your RNTP will help you assimilate any information gathered from other Registered Therapists. 

Clients under 18 years of age 

Your RNTP welcomes consultations with clients under 18, but they must be accompanied by a parent or legal guardian. 

Supplements

A commission agreement may be in place between the company and your RNTP. Some supplements may be available cheaper elsewhere and you are welcome to source the exact product recommended from another supplier. 

Complaints

If you are having a problem with your RNTP, or the service, which you have not been able to resolve with your RNTP, you may raise this by emailing info@cnhc.org.uk who will support you in finding a resolution. 

The Nutritional Therapy Descriptor 

Nutritional Therapy is the application of Nutrition and Lifestyle medicine sciences in the promotion of health, peak performance and individual care. RNTPs assess and identify potential nutritional imbalances and understand how these may contribute to an individual's symptoms and health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional Therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. 

RNTPs consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a 'one size fits all' approach. RNTPs never recommend Nutritional Therapy as a replacement for medical advice and always refer any client with 'red flag' signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client's care to explain any Nutritional Therapy programme that has been provided. 

The RNTP requests that the Client notes the following: 

• The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme. 

• Nutritional and lifestyle recommendations will be tailored to support health conditions and/or health concerns identified and agreed between both parties. 

• RNTPs are not permitted to diagnose, or claim to treat, medical conditions. 

• Nutritional advice is not a substitute for professional medical advice and/or treatment. 

• Your RNTP may recommend food supplements and/or functional testing as part of your Nutritional Therapy programme and may receive a commission on these products or services. 

• Standards of professional practice in Nutritional Therapy are governed by the Complementary and Natural Healthcare Council (CNHC) Code of Conduct, Ethics and Performance. 

• This document only covers the practice of Nutritional Therapy within this consultation, and your RNTP will make it clear if he or she intends to provide services that are outside the scope of Nutritional Therapy Practice. 

The Client understands and agrees to the following: 

• I am responsible for contacting my GP about any health concerns. 

• I give permission for you to contact my GP regarding any agreed aspects of my case. 

• If I am receiving treatment from my GP, or any other medical provider, I should tell him/her about any nutritional recommendations provided by my RNTP. This is necessary because of any possible reaction between medication and the Nutritional Programme. 

• It is important that I tell my RNTP about any medical diagnosis, medication, herbal medicine, or food supplements, I am taking as this may affect the Nutritional Programme. 

• If I am unclear about the agreed Nutritional Therapy Programme/food supplement doses/time period, I should contact my RNTP promptly for clarification. 

• I understand that the recommendations are personal to me and may not be appropriate for others. 

• I must contact my RNTP should I wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions. 

• Recording consultations using any form of electronic media is not allowed without the written permission of both me and my RNTP.